The Flow Creative Agency (“we,” “our,” or “us”) is a creative marketing agency offering services including but not limited to branding, social media management, photography, and web design.

You agree to use our Website solely for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use of the Website.

Prohibited Actions:

• Attempting to hack or interfere with the Website’s functionality.

• Using the Website to distribute spam, malware, or other harmful content.

• Copying or redistributing our content without permission.

We reserve the right to suspend or terminate access to the Website if these Terms are violated.

We provide creative and marketing services as outlined on our Website. Any agreement for services will be subject to a separate contract or agreement detailing the scope, deliverables, timelines, and fees.

Payment Terms:

• Payment terms will be outlined in your individual agreement with us.

• Invoices are payable within the timeframe specified. Late payments may incur penalties.

Cancellations and Refunds:

• Cancellation policies will be specified in your service agreement.

• Refunds, if applicable, will be issued based on the terms outlined in the agreement.

All content, branding, designs, and materials provided by us remain our intellectual property unless explicitly transferred to you in writing.

Restrictions:

• You may not copy, reproduce, or distribute any materials from our Website or services without prior written consent.

• Any unauthorized use of our intellectual property may result in legal action.

We strive to provide accurate and high-quality services but do not guarantee specific outcomes.

We are not liable for:

• Losses resulting from the use or inability to use our Website or services.

• Delays caused by third-party service providers.

• Indirect, incidental, or consequential damages.

Our liability is limited to the fees paid by you for the specific services rendered.

Your use of the Website is also governed by our Privacy Policy, which details how we collect, use, and protect your personal information. By using our Website, you consent to the practices outlined in the Privacy Policy.

These Terms are governed by the laws of New South Wales, Australia. Any disputes arising from these Terms or your use of the Website will be resolved in the courts of Australia.

We reserve the right to update or modify these Terms at any time. Updates will be posted on this page with the revised effective date. Continued use of the Website constitutes acceptance of the updated Terms.

If you have questions or concerns about these Terms, please contact us at:
Email: hello@theflowcreativeagency.com
Phone: +61 412 515 601