a. Information You Provide to Us

We collect personal information directly from you when you:

• Subscribe to our email list (e.g., name, email address).

• Contact us via forms, email, or phone.

b. Automatically Collected Information

We automatically collect certain data when you interact with our Website, including:

• IP address, browser type, and operating system.

• Pages viewed, time spent on the site, and click activity.

• Cookies and similar technologies (see Cookies below).

We use the information we collect for the following purposes:

• To send marketing communications, special offers, and updates about our services.

• To provide any discounts, vouchers, or incentives you signed up for.

• To personalize and improve your experience on our Website.

• To comply with legal obligations and resolve disputes.

By signing up for our email list, you consent to receive marketing communications from us. These may include special offers, promotions, and updates. You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any email or contacting us directly at hello@theflowcreativeagency.com

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:

• Service Providers: Trusted third parties who assist us in operating our Website, managing email campaigns, or analyzing data (e.g., email platforms, analytics tools).

• Legal Obligations: Authorities, if required by law or to protect our rights.

Our Website uses cookies to improve your browsing experience and collect analytics data.

Types of Cookies We Use:

• Essential Cookies: Necessary for the functioning of the Website.

• Performance Cookies: Help us analyze how visitors use our Website.

• Marketing Cookies: Track your activity to offer personalized content and ads.

You can manage or disable cookies through your browser settings. Note that disabling cookies may impact your Website experience.

By signing up for our email list, you consent to receive marketing communications from us. These may include special offers, promotions, and updates. You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any email or contacting us directly at hello@theflowcreativeagency.com

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request access to the personal data we hold about you.

• Correction: Request corrections to inaccurate or incomplete data.

• Deletion: Request that we delete your personal data.

• Opt-Out: Withdraw consent for email marketing or other processing activities.

To exercise these rights, contact us at hello@theflowcreativeagency.com

Our Website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised effective date.

If you have questions or concerns about this Privacy Policy, please contact us at:
Email: hello@theflowcreativeagency.com
Phone: +61 412 515 601